Ask a Genealogist—Live Chat

Service Available Monday through Saturday, 9:00 a.m.-5:00 p.m. ET

Our expert staff is available six days a week through Ask a Genealogist online chat! Do you have questions about getting started in genealogy or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!

When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.

Please note: starting September 1st, we will no longer be accommodating Wednesday evening chat (5:00 – 8:00 p.m.), but we are expanding our service to six days a week.

Woman smiling at laptop

We Can Help

  • Explain how to use a particular website or resource
  • Answer brief local history questions
  • Define an unfamiliar term or phrase in a record
  • Make recommendations for where to find records
Look for this icon when chat is open

Need More Help?


Ideal for beginners

This unique experience is currently available online through Zoom or over the phone. Observe and learn research methodologies from the experts at American Ancestors.

Hire a Researcher

Start with an Expert Assessment

Hire an American Ancestors expert to conduct historical or genealogical research on your behalf. We specialize in all geographic areas and can help knock down those brick walls in your family history.