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Ask a Genealogist—Live Chat

Please note that live chat will be unavailable Tuesdays in February and March from 2:30-3:30 p.m. (ET) for professional development training.

Service Available Monday through Saturday, 9:00 a.m.-5:00 p.m. ET

Our expert staff is available six days a week through Ask a Genealogist online chat! Do you have questions about getting started in genealogy or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!

When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.

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We Can Help

  • Explain how to use a particular website or resource
  • Answer brief local history questions
  • Define an unfamiliar term or phrase in a record
  • Make recommendations for where to find records
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This unique experience is currently available online through Zoom or over the phone. Observe and learn research methodologies from the experts at American Ancestors.

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