Careers at American Ancestors/NEHGS

Help us educate, inspire, and connect people through family history

We are supported by 100 employees and hundreds of dedicated volunteers, serving more than 250,000 members. Our jobs span a broad range of careers, from entry-level to professional, including genealogical research, publishing, library science, curatorial, internet technology, finance, information systems, development, sales, education, and member services.

Group photo from staff outing at Crane Estate, Ipswich

Open Positions

For immediate consideration to any of our open staff positions, please e-mail your resume and cover letter to:

Michelle Major
Director of Human Resources
mmajor@nehgs.org

Accountant

New England Historic Genealogical Society is hiring an experienced Accountant that will report to the Chief Financial Officer and Accounting Manager. The Accountant will provide accounting expertise and financial accuracy under the direction of the Accounting Manager and CFO and providing direction and assistance to the Accounts Receivable Coordinator.

Duties and Responsibilities

Duties and responsibilities may include, but not be limited to, the following:

  • Reconcile all cash accountants with monthly banks statements.
  • Reconcile income statement and balance sheet accounts; book journal entries, including those for current, prepaids, accruals and allocations.
  • Assist Accounting Manager and CFO with managing the monthly, quarterly and annual accounting close and annual financial audits.
  • Manage the overall flow of accounts payables for the Society, including all incoming invoices and outgoing scheduling and processing of payments.
  • Other responsibilities as designated by the Accounting Manager and CFO.

Skill and Qualifications

  • Baccalaureate accounting or finance degree
  • 3+ years of demonstrated not for profit accounting experience and knowledge, including proficiency with account reconciliation, journal entries, contributions and fund accounting.
  • Strong personal computer software experience, including Microsoft Excel and Word; Microsoft Dynamics/Great Plains or similar accounting software is preferred as well as experience with Tessitura CRM software platform.
  • Demonstrated ability to work collaboratively yet independently to problem solve and create solutions and efficiencies for the role and department.
  • A quick learner

Education Level

Bachelors Accounting or Finance degree strongly preferred.

Apply

Screening of applications will begin immediately and continue until a candidate is hired. To apply, please email a resume and compelling cover letter to Michelle Major, Director of Human Resources, mmajor@nehgs.org. No phone calls, please.

Accounts Payable Associate

New England Historic Genealogical Society is hiring an Accounts Payable Associate who, as part of the Finance Team, will be accountable for vendor invoices, wire transfers, expense reimbursements, credit card payments, sales tax analysis, preparing checks for signature and document filing. This entry level, non-exempt position is on-site in our Boston location.

Duties and Responsibilities

Duties and responsibilities may include, but not be limited to, the following:

  • Prepare and present invoices with relevant backup and approval documentation for signature and, when necessary, obtain W-9s.
  • Ensure vendors are paid on a timely, accurate and appropriate basis.
  • Post accounts payable invoices to A/P computer module.
  • Resolve vendor queries on a timely basis.
  • Maintain records and filing system for vendors and invoices.
  • Prepare and process wire transfers.
  • Code and enter journal entries for staff Credit card purchases.
  • Deliver payroll checks and T-Pass/Charlie Cards by hand (in house).
  • Allocation journal entries where required.
  • Perform other accounting duties as assigned.

Skill and Qualifications

  • Acquainted with general accounting terms and processes.
  • Strong problem-solving skills as well as analytical ability.
  • Create, modify, and update Microsoft Excel spreadsheets.
  • Excellent oral and written communication.
  • Ability to multi-task, work under pressure and meet deadlines required.
  • Must thrive in a teamwork setting and have excellent organizational skills.
  • Passionate, enthusiastic and customer service oriented.
  • Experience with accounting software, preferably Microsoft Dynamics-Great Plains.
  • Demonstrated ability to work collaboratively yet independently to problem solve and create solutions and efficiencies for the role and department.

Education Level

Associates degree, or adequate applicable experience.

Apply

Screening of applications will begin immediately and continue until a candidate is hired. To apply, please email a resume and compelling cover letter to Michelle Major, Director of Human Resources, mmajor@nehgs.org. No phone calls, please.

Associate Director of Database Content

Reporting to the Vice President of Digital Strategy and Communications and supervising the Database Services Volunteer Coordinator and the Database Coordinator, The Associate Director of Database Content will be responsible for identifying, acquiring, structuring, and publishing genealogical database content that enhances the online searchable collections available to members of AA/NEHGS. They will also produce webinars, articles, and other content to educate members and staff about new and current database collections.

This exciting full time, exempt position is located on-site at our stunning headquarters on Newbury Street in Boston. Some of our outstanding benefits include; medical, dental, vision, generous paid time off, 403(b), tuition reimbursement, AFLAC, Life insurance, and much, much more!

Functional areas include:

Data Acquisition. NEHGS seeks to continually expand its database collections in specific areas to support a growing population of members. This person will work with current existing partners and enlist new partners to identify data that is of interest to NEHGS and its members. Activities include contractual negotiations and serving as the business and technical contact for the partner throughout the publication process.

Data Publishing.The Associate Director of Database Content will evaluate, prepare, and structure data for publishing so it can be effectively searched in the form of an online database. This person will also define any needed enhancement to the department’s development tools and process to help speed the publication process, and work with the Director of Database & Search Technology to implement them. This person will also be managing the flow of data through internal servers and storage through to archive in the cloud. Supervising, training, and mentoring the Database Coordinator to respond to customer correspondence regarding database updates and corrections.

Data indexing.The Associate Director of Database Content will oversee the indexing of all database collections. This person will manage the Volunteer Coordinator and 150+ website volunteer force. This person will also manage deliverables and contract negotiations with third-party indexing vendors. Projects will be prioritized and assigned to volunteers and third parties, to ensure that projects are completed on time and within budget and meeting all contractual obligations.

Duties and Responsibilities

  • Manage all digital database projects, tracking timeliness of projects and ensuring that all phases of the project and life cycle are met.
  • Manage the indexing process with volunteers and contractors to ensure projects are completed on time with high quality
  • Use the Collections Administration Tool and others to complete the publication process for new database, and to update existing databases.
  • Use SQL Server Management Studio to create queries, troubleshoot problems, and make database modifications.
  • Help define an optimal search experience for AmericanAncestors.com website users; document and communicate search functionality requirements for developers.
  • Create and deliver presentations on search functionality to internal staff and NEHGS members.
  • Work with Microsoft Excel to manipulate indexed data from internal and external sources and complete the publication process.

Skills and Qualifications

  • At least 3 years of experience working with SQL Server and the SQL Server Management Studio
  • Excellent managerial and organizational skills, including the ability to multitask, set professional priorities and manage competing deadlines.
  • Strong analytical capabilities
  • Ability to stay focused on complex projects, while retaining a high degree of attention to detail
  • Ability to communicate effectively with both technical staff and end-users; excellent customer service skills
  • Expertise in troubleshooting and solving data-related inconsistencies
  • Preferred skills/must demonstrate a strong interest in: Genealogy and/or historical data and Search user experience
  • Knowledge of Excel, particularly data search and manipulation functions. VBA macros are a plus
  • Digital image processing concepts and tools
  • Python or other scripting languages
  • Content management system experience (WordPress and/or Drupal)
  • Photoshop
  • Software or website functionality testing
  • Experience with search engine applications such as Elastic Search

Education Level

Bachelor’s degree in Library Science, Computer Science, History or related area or equivalent work experience.

Salary Range

$68,500- $72,500

How To Apply

Please send compelling cover letter and resume to Michelle Major, Director of Human Resources at mmajor@nehgs.org, indicating “Associate Director of Database Content” in the subject line. No phone calls, please.

Collections Management Archivist

The Wyner Family Jewish Heritage Center (JHC) at New England Historic Genealogical Society (NEHGS) is a destination for collecting, preserving, and illuminating the histories of Jewish families and institutions in New England and beyond. It is an archive and educational center engaging scholars, genealogists, and the general public in the study and understanding of American Jewish history and heritage. The JHC holds more than 2 million documents in its collections focused on New England Jewish individuals, families, and organizations, and has a digital archive of nearly 700,000 searchable documents.

Reporting to the Executive Director, the Collections Management Archivist oversees and provides physical and intellectual management of the JHC’s archival collections; manages the ArchivesSpace repository; communicates with collection donors; and works with JHC staff to set collection policies and procedures. The Collections Management Archivist is also responsible for updating collection processing and digitization priorities for the archive, and processes collections as needed. This is an exciting opportunity to have an impact on the use and focus of the JHC’s collections and to be key member of the JHC team.

 

Duties and Responsibilities

Collections Management
  • Prioritizes workflows and develops processing plans for archival collections.
  • Manages the JHC ArchivesSpace repository, including creating and updating new finding aids, and interfacing with vendor.
  • Manages and updates, as needed, policies and procedures such as collection policy, processing procedures, and access policies, in agreement with the Executive Director.
  • In partnership with the Executive Director, identifies and cultivates relationships with prospective individual and institutional collection donors.
  • Evaluates new archival collections and recommends areas of collection growth and expansion.
  • Accessions incoming collections and writes Deeds of Gift.
  • Manages off-site transfer of collections and relationship with storage vendor.
  • Maintains legacy collections database in Access.
Collections Processing
  • Maintains physical and intellectual control of and access to archival collection resources through processing and documentation.
  • Inventories, researches, arranges, describes, rehouses, and labels physical archival materials.
  • Catalogs collections using OCLC Connexion and Sierra.
Digital Archives and Reference
  • Manages and coordinates digitization projects, with primary focus on the HIAS digitization project.
  • Develops procedures for, and manages, born digital materials in collections.
  • Provides reference services to on-site researchers, and remote reference via email and phone.
Management and Tracking
  • Hires and supervises processing and digital archives interns.
  • Tracks and reports quarterly on collections accessioned, processed, and digitized.
  • Reports on monthly volunteer stats to NEHGS volunteer coordinator.
  • Co-manages archival supply budget with Special Collections staff.
Other
  • Gives occasional online and in-person presentations about archival processes or content for NEHGS educational events; collaborates with other JHC and NEHGS staff on projects as required.
  • Attends/staffs JHC and NEHGS events as needed.
  • Contributes data and archives content, as needed, for communications, proposals, and budgets.
  • Attends weekly JHC staff meetings and other NEHGS meetings as required.
  • Other duties as assigned.

 

Education Level

Master’s in Library Science with a focus on archival management.

 

Skills and Qualifications

  • ALA-accredited Master’s degree in Library and Information Science with a concentration in archives.
  • 3-5+ years of archival work with demonstrated increasing responsibilities.
  • Excellent project management skills.
  • Proficient with metadata standards and schema, particularly DACS and Dublin Core.
  • Computing and technical skills (Microsoft Office 365, scanning software, photo editing software, Cloud-based storage, XML, HTML).
  • Experience processing analog, analog-to-digital, or born-digital collections.
  • Experience with online collection management resources, such as ArchivesSpace and CONTENTdm.
  • Ability to plan and supervise the work of others.
  • Excellent communication and writing skills.
  • Comfort and ability to manage several projects simultaneously.
  • Ability to work both independently and as part of a team.
  • Interest in Jewish history and/or family and community history a plus.

 

Salary

$54,000-$59,000

 

How to Apply

Please send resume and a compelling cover letter to, Michelle Major, Director of Human Resources mmajor@nehgs.org. No phone calls please.

Historian in Residence

The Wyner Family Jewish Heritage Center (JHC), an archive and educational center specializing in the Jewish history of Boston and New England, is inviting applications for the position of Historian in Residence for the 2022/3 academic year. The Historian in Residence program is a nine-month residency for a recent Ph.D., advanced graduate student, independent scholar, adjunct faculty member, or public historian to conduct research within, and spotlight stories and insights from, the JHC’s archives. Generously funded by Richard Schilder in honor of Justin L. Wyner, this residency carries a stipend of $30,000 for a period of nine months.

Responsibilities

Over the course of their residency, the Historian in Residence will develop and work on a research project inspired by the JHC’s collections and will contribute to other projects and content as agreed upon with JHC staff. Required projects include:

  • Designing and implementing a research project on a topic or theme inspired by the holdings of the Wyner Family Jewish Heritage Center, and using related holdings at other local or national repositories to connect and contextualize it within American and/or American Jewish history.
  • Writing at least one article based on this research for publication in American Ancestors magazine.
  • Developing at least one public lecture based on their research, to be presented online or in person.
  • Researching, developing, and teaching an online course (comprising four classes) on Jewish immigration to the United States from the 1920s through the 1950s, for a general adult audience.

Depending on the historian’s available time, additional projects might include contributing to other JHC public programs; and creating occasional blogposts, social media posts, and website features that highlight JHC collections. The position offers multiple opportunities to build one’s CV.

Qualifications

The successful candidate will:

  • Have an advanced degree in history, American Jewish history, or a related field. Doctorate or nearly-completed doctorate preferred.
  • Demonstrate superb writing, research, and presentation skills.
  • Be experienced in interpreting and presenting historical content for a wide variety of audiences.
  • Be able to work both independently and collaboratively as part of a team.

Salary and Terms

Reporting to the Associate Director for Archives and Education, this flexible, donor-funded fellowship begins on or after September 1, 2022. The Historian may work the equivalent of 15-20 hours a week through June 30, 2023. The stipend is $30,000 for the nine-month appointment. Hybrid remote work is possible, but the Historian will be required to spend at least some time working onsite with the JHC’s collections (by arrangement with JHC staff).

How to Apply

Candidates should submit a resume and/or CV; two references; and a statement of interest (no more than 1,000 words) that addresses:

  • Your current research interests
  • Your experience researching in archival collections
  • What interests you about the JHC collections
  • 1-2 research projects you might want to pursue using the JHC collections
  • How you might use related collections at local or national archival repositories

Please send the above to Michelle Major, Director of Human Resources, at mmajor@nehgs.org with the subject line "HISTORIAN IN RESIDENCE Application."

Learn more about the Wyner Family Jewish Heritage Center at New England Historic Genealogical Society

Member Services Associate

The full-time Member Services Associate fills a key role on our Member Services team, supporting our organizational mission to advance the understanding of family history in America and beyond. The Member Services team supports the work of the entire organization by communicating with customers and resolving questions and issues related to membership, the bookstore, research-for-hire, events, educational programming, and use of AmericanAncestors.org and the AncesTREES family tree program. The hours of this full-time position are Tuesday through Saturday from 9:00–5:00, with the possibility for occasional evening hours.

Essential Duties and Responsibilities

  • Provide customer service support to NEHGS members by phone, email, and in-person interactions
  • Process customer transactions for new and renewing memberships, book sales, research-for hire, events, and educational programming
  • Assist in covering the Visitor Services desk one-three days a week, the front-facing point of contact for all members and visitors to our research center. This includes handling bookstore sales, and signing in and orienting visitors
  • Ensure the accuracy of member database (Tessitura), e-commerce software (Shopify), email marketing software (Hubspot), and event registration software (GoToTraining) by updating constituent contact information, entering payments, applying appropriate notes and attributes to member accounts, and pulling reports.
  • Perform initial troubleshooting steps to assist with technical questions and issues relating to AmericanAncestors.org and the AncesTREES family tree program
  • Effectively communicate knowledge of NEHGS resources, services, events, and mission.
  • Bring a solution-driven approach to customer service and daily tasks, by identifying possible ways to improve website usability, database functionality, and office processes and procedures
  • Participate in occasional NEHGS Education and Advancement events as needed
  • Additional responsibilities as needed.

Desired Skills

  • Experience in customer service and enthusiasm for helping people
  • Ability to communicate with all levels of staff in a professional environment
  • Ability to work in a team as well as accomplish projects independently
  • Ability to learn new technology
  • High level of organizational skills and attention to detail
  • Desire to contribute to a team with the potential to take on increased responsibilities
  • Microsoft Office and Windows computer proficiency
  • Excellent customer service skills, in person and by phone
  • Familiarity with CRM database software (ex. Tessitura), data entry software is a plus
  • Familiarity with Hubspot and Shopify
  • Experience upselling

The NEHGS Member Services Team is vital to the growth and support of a 175-year old institution as we develop our constituent base in an exciting time to be working in the field of family history.

Please submit cover letter and resume to Michelle Major, Director of Human Resources at mmajor@nehgs.org. Please include your last name in the subject line of your email. Position will remain open until filled.

Researcher

American Ancestors and the New England Historic Genealogical Society seeks a full-time Researcher. Under the direction of Vice President of Research & Library Services and the Manager of Research & Library Services, a Researcher will conduct genealogical and historical research, in written and verbal form. This exciting opportunity is available as a full time, benefits eligible, non-exempt position located at our beautiful headquarters on Newbury Street in Boston.

Some of the outstanding benefits include medical, dental, generous paid time off, paid holidays, Employee Assistance Program, tuition reimbursement, FSA, 403(b) retirement plan, and so much more!

Responsibilities

  • Provide accurate genealogical and historical research, using knowledge of genealogical skills, techniques, and sources.
  • Efficiently conduct research in an allotted hourly time frame
  • Assist with in-person reference desk visitation at our Library in Boston
  • Contribute to the New England Historic Genealogical Society publications including American Ancestors magazine and our online blog, Vita Brevis.
  • Attend virtual and in-person genealogical conferences (as needed)

Qualifications

  • Bachelor’s degree in a history-related field
  • Genealogical training
  • 3-4 years of genealogical or historical research experience
  • Ability to analyze documents and compile detailed narrative research reports.
  • Writing skills
  • Computer skills
  • Knowledge of Microsoft and Adobe
  • Customer services experience
  • Knowledge of the NEHGS collection

How To Apply

Please send resume, a genealogical or writing sample, and a compelling cover letter to Michelle Major, Director of Human Resources, mmajor@nehgs.org. No phone calls please.