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    I Can't Join, The Website Tells Me There is Already an Account at this Email Address?


    If you have already created an account on, have a lapsed membership, registered with a free membership, or purchased an item, we will have your email address on file. You can update your subscription with your preferred email address by logging into the website and selecting the Renew/Upgrade link on the top of the page.


    If you have forgotten how to access the account with your desired email address, you can reset your password by accessing the login page on

    1) Select the login link at the top of the page.

    Forgot Password Step One


    2) Select 'Forgot Password' below the login button on the login page.

    Forgot Password Step Two

    3) Enter the email address associated with your account, and select 'Send'.

    Forgot Password Step Three

    4) Your password reset instructions will be sent to your email address within a few minutes.


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New England Historic Genealogical Society
99 - 101 Newbury Street
Boston, Massachusetts 02116, USA

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