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  • Question

    I Can't Login

    Answer

    If you are receiving an authentication failed message, you can reset your password at any time by accessing the login page on AmericanAncestors.org.

    1) Select the login link at the top of the page.

    Forgot Password Step One

     

    2) Select 'Forgot Password' below the login button on the AmericanAncestors.org login page.

    Forgot Password Step Two

    3) Enter the email address associated with your account, and select 'Send'.

    Forgot Password Step Three

    4) Your password reset instructions will be sent to your email address within a few minutes.

    I Never Received an Email

    If you have not received these instructions, please check your spam folder.


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    By Anonymous
     
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    By Anonymous
    No. I reset my password and I am still unable to login after multiple attempts.
     
    By Anonymous
    No. I reset my password and I still cannot log in.
     
    By Ellie S
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